How We Work

Our goal is to help you communicate effectively and efficiently with the key people in your industry. Key people include your staff/team, your current clients, previous clients, and potential clients. We prefer to help you attain or maintain clear communication in that order because we want to help you strategize for a solid and sustainable future. For some, that starts with working on better communication with your staff or team. Maybe, you have a solid team, but you need to build relationships with customers so they keep coming back. Or, you could have already mastered those things and are ready to take things to the next level by engaging with new clients.

While Microsoft used to be the ideal choice of software, it is no longer the most cost-efficient for many small businesses and non-profits, therefore the tools and resources we use have changed over time. Our current favorite tools are Canva, G-Suite, WordPress, and Mailer-Lite although we are always learning about more tools that can help maximize communication and user experience. We also place a high emphasis on analytics and measuring success based on statistics that matter. When you have your initial goal-setting meeting with us, we will discuss what those are for your organization.